Services
Access, expertise, and one advisor who knows exactly where to send you.
Our Specialties:
LUXURY HOTELS AND VILLAS
MULTIGENERATIONAL EXPERIENCES
SHARED PASSIONS - FLY FISHING, GOLF, HIKING, WINE & CUISINE
CULTURAL DISCOVERY TOGETHER
EXPLORATORY, EXOTIC, AND ADVENTURE TRAVEL
HONEYMOON, CELEBRATION & MILESTONE MOMENTS
SAFARIS
What you receive
Your benefits
When you travel with Jacali, our relationships and reputation travel with you - opening doors that cannot be unlocked through any booking portal or premium credit card.
In this section
On the ground
Premium concierge support
When you express interest in arranging transfers, dining reservations, or spa appointments prior to arrival, we connect you directly with the hotel concierge - so every detail is handled before you land.
Our reputation
Power in our partnerships
As a Jacali client, our name and reputation work behind the scenes on your behalf. The competitive advantage we bring exceeds the power of the internet - and even the most prestigious credit cards.
Virtuoso amenities
Value-added, exclusive amenities
Our affiliation with Virtuoso provides access to complimentary amenities at the world's finest hotels and resorts including daily breakfast for two, $100+ USD hotel credits, priority room upgrades, and early check-in and late check-out.
For each reservation, we identify the most advantageous preferred partner program - whether Virtuoso or another invitation-only program - ensuring you receive exceptional value and VIP recognition at every property.
Personal touch
Pre-arrival connection with your hotel
Travel details are proactively communicated to hotel partners through our signature pre-arrival VIP letter - highlighting celebrations, room and floor preferences, favorite champagne or wine, sweet or savory treats, and unique children's amenities, among other personalized touches.
Our process
In an era saturated with automated responses and anonymity, Jacali Travel designs each trip by establishing a personal connection with our clients.
Step One
Discover
Let's talk. We break open the dialogue to collaboratively tailor your trip to meet your travel preferences, needs, and surpass your expectations.
Step Two
Design
We've taken notes, and now we can piece your dream trip together, detail by detail.
Step Three
Reconnect
Before you take flight, we make sure all the details are confirmed, understood, and finalized. No grey areas - a digital or analog paper trail has you on track, every step of the way.
Step Four
Experience
Soak it in. Now is the time to revel in your time disconnected - or reconnecting with those you love.
Step Five
Touch Base
While you're on your great adventure, we'll reach out to see if there is anything else we can do to make your voyage any smoother. Off the grid in pure bliss? Wait 'til your return to share any feedback, discoveries, and stories.
Custom Itinerary Design
Multi-destination research or fully customized travel itinerary, domestic or international.
Upon receiving your client form and once we understand the full scope of work, we will quote the design and management fee for your trip request. The below fee structure is based on a per trip basis. Fees may fluctuate based on number of travelers.
Starting at $250*
What's included
100% custom tailored trip based on your individual interests and budget
Consultation with deciding on destination(s), lodging, transportation and local activities
Research and trip planning, implementing a collective of vetted resources
Negotiations with tour operators and vendors
Booking and reconfirmation of all travel components
Virtuoso and preferred partner pricing and amenities
Full access via phone and/or e-mail to your Luxury Travel Advisor and/or their ground partners
Peace of mind while traveling with 24/7 back-up assistance available
Upon receiving your client form and once we understand the full scope of work, we will quote the design and management fee for your trip request. Fees may fluctuate based on number of travelers. *Depending on advisor experience level.
Fee structure
Hotel Booking Only
Hotel, Tour & Cruise bookings with VIP Virtuoso perks.
$50 / person
Cruise or Tour Only
Multi-destination or cruise line research.
$50 / person
Additional fees
Airline ticketing - $75 / ticket domestic · $125 / ticket international
Expedited Planning Fee (travel within 60 days) - $500 / week of travel surcharge
Groups greater than 6 travelers - surcharge applies; please speak with your advisor
Cancellation, rebooking & postponement policies - please speak with your advisor
All fees charged for services by Jacali Travel are non-refundable. For all other partners involved in your trip, you are responsible to adhere to their individual cancellation policies. We highly suggest protecting your investment with travel insurance. Jacali Travel reserves the right to modify these fees at any time.
Know where you want to stay?
Book directly for our exclusive Virtuoso amenities
Virtuoso is a membership by-invitation-only travel network of the leading travel advisors with a portfolio of nearly 1,700 preferred partners. Booking through a Virtuoso agency provides you special rates and amenities at the top luxury travel brands.
"Each detail felt like it had been built just for us. Not adapted - built. Cindy knew the property, knew the region, and knew exactly what we needed before we did.
- Sarah M.East Africa
"Cindy found places we never would have discovered on our own. The whole trip felt like a secret - like we'd been let in somewhere most people never get to go.
- James & LenaSoutheast Asia
"I've traveled extensively for thirty years. This was the first time I felt genuinely looked after from the moment I landed. Every transfer, every room, every meal - nothing left to chance.
- Robert K.French Polynesia
Frequently asked questions
Yes, there is a fee for the professional services Jacali Travel provides, starting at $375 per trip. However, your time is valuable, and we will save you hours upon hours. We put in the work to ensure you receive exactly the experience you dreamed of, because your satisfaction is truly our priority. We are confident that you'll find this service fee will prove invaluable.